
Onoff Telecom
From a flooded support inbox to an operation that runs itself: automated triage, a live BigQuery dashboard and a weekly report that writes itself.
1,500
conversations handled every week by the support agent
We would rather show you systems running in production than slides about innovation. Here are 11 systems we are free to show publicly (only part of what the team has shipped, the rest under NDA), with one rule: every figure is traced to its source, the lifetime of a system our team operates or its measurement pipeline, never a sector benchmark.
Each card opens a summary with figures measured over the system's whole lifetime. Most cases also have a full page documented end to end, opened from their card. References delivered through the team's European experience (Evolution Agency, France) are marked on each card.
11 systems shown

From a flooded support inbox to an operation that runs itself: automated triage, a live BigQuery dashboard and a weekly report that writes itself.
1,500
conversations handled every week by the support agent

A scripted chatbot stalled ready-to-book travellers. A custom AI agent now qualifies them and books the discovery call, at a lower running cost.
24/7
qualification and booking of the discovery call, without waiting for the team
An assistant that talks like Roxane, dressed like her kitchen: recipes, ebooks and customer service in one thread.
171
of Roxane's recipes the assistant can quote, with photo, quantities and steps
Delivered in September 2026 for latelierderoxane.com
An internal agent that finds the right procedure in the team's reference documents, built on Microsoft Copilot Studio.
Processes, tools, directory and the project managers' guide, brought into one agent
Delivered on Microsoft Copilot Studio, with the Arkel agency
Complete pipeline: from the lot sheet to an editable InDesign catalog, generated and filed automatically.
26
page layouts composed automatically, in an editable InDesign file
Conversational agent online 24/7
Tax document search with traceability and verifiable sources.
Every answer cited its source, with a link to the guide's PDF
Reviewed by a legal expert at each iteration
A FAQ assistant the team corrects itself, for the questions already answered on the site.
35
questions from the team's FAQ, carried over one per entry
No price invented and no availability confirmed on the team's behalf during testing
AI sales advisor that understands needs before quoting.
3 tools delivered: website assistant, voice agent, product sheet reading
After-hours voice agent delivered in seven days
A dealership agent that qualifies every visitor, built to be duplicated from one dealership to the next.
10+
criteria to search the vehicle inventory (mileage, engine, price, type...)
2 departments kept apart: sales and service
WhatsApp agent for tasting bookings and advice 24/7.
2
Valais wineries equipped with the same solution
Tasting bookings and advice on WhatsApp, 24/7
Instant access to rules without interrupting the game.
Instant access to any rule, without breaking the game
Vision AI reads the board
Beyond the systems we build, we train teams to work with AI.


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